Privacy Policy
This Privacy Policy explains how Dr. Gulshan's Dental Clinic ("we", "us", "the clinic") handles personal information collected through this website. We are committed to handling your information responsibly and in line with India's Digital Personal Data Protection Act, 2023 (the "DPDP Act").
1. Information we collect
We only collect the information you choose to give us when you contact us. This typically includes:
- Your name and phone number
- The treatment or service you're enquiring about
- Your preferred appointment day or time, and any message you add
Our enquiry form opens a pre-filled message in WhatsApp, which you then choose to send to us. If you call or message us directly, we receive the details you share in that conversation.
2. How we use your information
We use your information only to:
- Respond to your enquiry and arrange or confirm your appointment
- Provide and follow up on your dental care
- Contact you about your appointment when you've asked us to
3. Consent
We collect and use your personal information on the basis of your consent, which you give when you contact us or submit an enquiry. You can withdraw your consent at any time (see "Your rights" below). Withdrawing consent won't affect care already provided.
4. Sharing your information
We do not sell your personal information, and we do not share it with advertisers. We may share information only where necessary to provide your care, or where we are required to do so by law.
5. Keeping your information secure
We take reasonable steps to keep your information safe and to limit access to it to those who need it to help with your care.
6. How long we keep it
We keep your information only for as long as needed for the purpose it was collected, or as required by applicable law and dental record-keeping obligations.
7. Your rights
Under the DPDP Act, you have rights over your personal information, including the right to access it, ask us to correct it, ask us to erase it, and withdraw your consent. To exercise any of these rights, or to raise a concern, contact us using the details below.
8. Contact & grievances
For any question about this policy or your information, or to raise a grievance, contact us at dr.gulshan.1982.agra@gmail.com or visit us at 4/127, Bagh Farzana Rd, Bagh Farzana, Bank Colony, Civil Lines, Agra, Uttar Pradesh 282005.
9. Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page.